Simple. Secure. Permanent.
Here's exactly how DepartingNotes protects your legacy and delivers your final messages to the people who need them.
Create your account
- • Choose your plan — Free, Peace, Whole Picture, Legacy, or Family Legacy
- • Your QR emergency keychain is included with paid plans ($25 on Free)
- • Verify your email and set up optional two‑factor security
- • Your keychain ships within 7 days
Build your vault
- • Write letters in a rich editor — unlimited edits
- • Upload your will, trust, directives, policies & photos
- • Designate recipients for each letter and document
- • Schedule Milestone Delivery — letters held for a future graduation, wedding or birthday
- • Update anything, anytime — your vault is always yours
Designate your executor
- • Name the person who will notify us when you pass
- • Give them the DepartingNotes.com/release link
- • Or — they simply scan the QR code on your keychain
- • No legal requirement — it can be anyone you trust
When you pass
- • In an emergency, first responders can scan your keychain to alert your contacts
- • Your executor visits the Release Portal
- • They submit your name, member ID, and death certificate
- • Our team verifies within 24–48 hours
- • Each recipient receives their messages — automatically
Built like a vault. Felt like a letter.
AES‑256 encryption
Military‑grade protection for everything you store, at rest and in transit.
100% private while you're alive
No one can access your vault — not your family, not even DepartingNotes staff.
Compliant & audited
CCPA & GDPR compliant, daily automated backups, annual third‑party audits.
Ethical release rules
Your vault stays sealed until death is confirmed by documentation, such as a death certificate. This rule is set by the platform, not the member, and is non‑negotiable. After death is confirmed, your own timing rules take over — release can be immediate or delayed for up to one year.
Frequently asked questions
No problem. They can use your full name and email address at DepartingNotes.com/release to begin the verification process.
Yes — anytime. Add, edit, or remove recipients and reassign letters and documents whenever you like.
You can cancel anytime from your account. Your vault and its contents are permanently deleted upon cancellation.
Our team verifies each submission within 24–48 hours. Once approved, recipients receive their messages automatically.
No. DepartingNotes stores your personal messages and documents. For legal estate planning, connect with our partner attorney, R. Grace Rodriguez, Esq.
Yes. 100%. Always. Your vault unlocks only after a death certificate is verified — never before.
It's a physical QR‑code tag that first responders can scan in an emergency. When scanned, your emergency contacts are notified, your emergency vault opens according to the platform's rules, and your designated letters can be triggered for release. It's included with every paid plan, or $25 on the free plan.
Yes — that's Milestone Delivery. Write letters to be held and delivered at future life moments, like a child's graduation, wedding, birthday, adoption, or another meaningful milestone. They're entrusted to a designated distributor who chooses the right moment to deliver them.
Nothing is released until your death is confirmed by documentation — that rule is set by the platform and is non‑negotiable. After confirmation, your own timing rules apply: release can be immediate or delayed for up to one year.